Systems Sprawl Diagnostic
Ten questions that score how much tool sprawl, spreadsheet dependency, and quiet systems debt your business is carrying — and what to do about it. Your complete result shows on screen. We never ask for your email to see it.
✓1. How many separate software tools does your business pay for?
✓2. How many places does one customer's information live?
✓3. How many spreadsheets are doing jobs real systems should do?
✓4. How often does someone re-type the same information into a second system?
✓5. Do reports from different departments agree with each other?
✓6. How long does it take to answer "how did we do last month?"
✓7. If a key employee left tomorrow, how much of "how things work" leaves with them?
✓8. In the last two years, how many tools did you buy that nobody really uses now?
✓9. How many workarounds have quietly become the official process?
✓10. Does anyone own the full picture of your systems and how they connect?
Answer the remaining questions to get your score.
Your biggest friction sources
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What this diagnostic measures
"Systems sprawl" is the operational form of technical debt: tools, spreadsheets, and workarounds accumulating one reasonable decision at a time, until the business runs on duplicate data entry, conflicting reports, and knowledge stored in people's heads. Each question above maps to a friction pattern we see repeatedly in growing businesses — if you scored high, the patterns are costing you payroll hours today, not someday. For the deeper version of each topic, see the signs you've outgrown spreadsheets, common technology mistakes, and who to call about which problem.